Help! How do I redeem points?

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JeiaMoore
Posts: 43
Joined: Sat Mar 15, 2008 2:36 pm

Help! How do I redeem points?

Post by JeiaMoore » Thu Aug 14, 2008 10:38 am

Argh, I must be stupid or something :oops: , but how do you redeem points? According to the FAQ there's supposed to be a box on the (2nd) page where you click on the way you'd like to pay (ie. paypal or check) but all I can see is a box for discount coupons, no box to redeem points. Can anyone help me? :cry:
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JenW
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Re: Help! How do I redeem points?

Post by JenW » Thu Aug 14, 2008 10:47 am

According to the rules for points, you must have 100 of them (a $5 value) in order to redeem. Also, the points are pending for a few days after your last order before they are awarded. If you are having problems you could PM me your real name (please don't post them here for your protection) and I can check the system for points on your account as well as pending ones.
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JeiaMoore
Posts: 43
Joined: Sat Mar 15, 2008 2:36 pm

Re: Help! How do I redeem points?

Post by JeiaMoore » Thu Aug 14, 2008 10:55 am

Oh, thanks Jen. I'm overtired but desperate to get my order in before I go to bed and I must have missread it :oops: . I haven't got 100 yet which must be why the box isn't showing up for me. Thanks for explaining it (there's always one idiot eh ? :roll: :lol: ).
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JenW
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Re: Help! How do I redeem points?

Post by JenW » Thu Aug 14, 2008 11:02 am

We all need clarification now and then! I am glad I could help! Also, your post will definitely help someone else, so it is all good!
Your Silk Naturals Forum Cruise Director!
1Olive:14 Ivory
Faves-
Lips: Maiden & Nectar
Eyes: Phantom, Linen, & Fusion + Tarnish
Skincare: BHA & Awesome Sauce
Email a pic for foundation help: colorquestions dot silkmakeup at gmail dot com
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