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Out of stock but still appearing on site?

Posted: Tue Apr 16, 2013 10:38 pm
by fluttershy
I'm not sure how out of stock items are treated--I was thinking of trying the bamboo blending brush (I only own one brush I use for blending from Elf and I think it has kicked the bucket finally), and while I can see it on the site and add it to my cart, I receive a message that it is out of stock. Is there any kind of estimate as to when it will be back?

Re: Out of stock but still appearing on site?

Posted: Wed Apr 17, 2013 10:41 am
by karen
Thanks for pointing that out! We have a bunch of them on the shelves and it's back in stock!

Re: Out of stock but still appearing on site?

Posted: Wed Apr 17, 2013 11:52 am
by fluttershy
Welp, there goes my wallet...!

Thanks Karen! :)

Re: Out of stock but still appearing on site?

Posted: Wed Apr 17, 2013 2:46 pm
by kchalbi
I've been having the same problem with the tiny smudge brush! Appears on the site, but will not let me check out with it in my cart.

Re: Out of stock but still appearing on site?

Posted: Wed Apr 17, 2013 6:28 pm
by zooeyblue
kchalbi wrote:I've been having the same problem with the tiny smudge brush! Appears on the site, but will not let me check out with it in my cart.
Me, too!

Re: Out of stock but still appearing on site?

Posted: Wed Apr 17, 2013 7:27 pm
by Maeva
I have been trying to order the After Bath Lotion Bar for a while now...

Re: Out of stock but still appearing on site?

Posted: Thu Apr 18, 2013 12:49 pm
by karen
Lotion bars are back! We were unexpectedly out of an ingredient, but it finally came in, and I made a batch yesterday. We're getting to "last call" time on that one- we've had sun 2 days in a row!

The mini smudge brushes were backordered from our supplier for a long time, but they seem to be back now and I'll add some to my next order in a few weeks.

Re: Out of stock but still appearing on site?

Posted: Fri Jun 28, 2013 9:57 am
by fluttershy
Are the mini smudge brushes still out? I'd like to try one in my next order! :D

Re: Out of stock but still appearing on site?

Posted: Fri Jun 28, 2013 10:44 am
by karen
They are...I haven't been able to get them in a while.

Re: Out of stock but still appearing on site?

Posted: Fri Jun 28, 2013 11:45 am
by fluttershy
Aw, bummer. Hope you get ahold of them soon!