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lip balm missing?

Posted: Tue Sep 25, 2012 5:51 pm
by victorianbutterfli
I was wondering what happened to the Shirley Temple lipbalm?

Re: lip balm missing?

Posted: Wed Sep 26, 2012 6:11 am
by JenW
We do rotate through flavors. Or it could just be out of stock at the moment. If it is from rotating flavors offered and there are enough people requesting, it will be back.

Re: lip balm missing?

Posted: Wed Sep 26, 2012 8:30 am
by heidiv23323
I was wondering the same thing about the Ice balm. It's my fav and in my horror, I seemed to have finished up 3 in ONE week. (You know, the ones you have tucked in your purse, on the night stand and in your make up bag.) All this and it was the day after I had placed my new collection order. SIGH.
I guess I'll have to drop a note to CS and ask if it's just out of stock for the moment.

Re: lip balm missing?

Posted: Thu Sep 27, 2012 3:00 am
by Cheece
heidiv23323 wrote:It's my fav and in my horror, I seemed to have finished up 3 in ONE week. (You know, the ones you have tucked in your purse, on the night stand and in your make up bag.)
This happened to me this week too! I'm currently digging the remainder out of one bit by bit to keep me going until my order arrives in a couple of days!

Re: lip balm missing?

Posted: Thu Sep 27, 2012 9:17 am
by heidiv23323
I checked with CS and the Ice lippie was actually in stock and they didn't realize it wasn't listed on line :D Last night, I promptly ordered 4 more. Three to replace the ones I just used up and this time, a spare !
Susan saved the day !

Thanks again for the fantastic customer service !