The New Site is LIVE!!

[Oxana124]

But what does the "Recurring Profiles" in the account dashboard mean?

Recurring profiles is a feature that is not in use at this time - it is essentially a recurring subscription payment option, where you would be charged a certain amount on a recurring schedule. Just a feature that comes standard on the platform... Maybe Karen can think of some use for it down the line...

Maybe a subscription box? Kind of like the Mystery Adventure Club. That would be so fun!

[kris]

I can't find the Black Label devil's food cake lip balm on the new site. Has it been discontinued, or did it just go missing for a while?

Still there - http://www.silknaturals.com/store/index ... ke-bl.html

The Advanced Search (bottom of screen) is great for finding things by name if you can't locate it otherwise.

[Colleen]

I have $36.98 in my cart before tax or shipping and it is giving me 34 points. It says that you get a point for every dollar spent but then it is only showing 34. I just thought I should mention it in case there is something not working properly.

[Colleen]

The discount code isn't working for me. Is it over? I didn't see a date for when that would end.

[Aden]

The discount code isn't working for me. Is it over? I didn't see a date for when that would end.

From memory, it ended on the 31st August. I missed it too by only a few hours, as I forgot the time difference between NY and Australia.

[Colleen]

Thanks, I guess I missed the deadline. I have been a bit sick this week.

[makeupgeek]

Looks like the values for hair color and skin tone have been swapped. I see a lot of hair color: fair skin tone: brunette and the like in reviews.

[feyith]

Hi Karen,

I'm not getting a reset link for

Thank you pretty lady!

[Xarata]

I just used the link on the website to reset mine- it still let me use my old info

[karen]

I just emailed you Feyith!

For some reason some of the various email services aren't delivering the email that we send. If you don't see it in 5 minutes just email us through the site, and we'll reset it for you right away.